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Common questions
What is GoatSteam?
GoatSteam is your personal training and coaching platform run by Shouaib. We offer structured programs, ebooks, and a store to support your fitness journey.
What currency do I pay in?
All prices are in Moroccan Dirham (MAD). You pay in MAD via the payment method shown at checkout (e.g. bank transfer).
Do you have programs for people with diabetes?
Yes. Shouaib lives with diabetes and designs programs and nutrition with blood sugar in mind. See the Diabetes & Training page and filter programs or the blog by "Diabetic-friendly".
How do I access my purchased programs?
After purchasing, log in and go to the Members area. Your programs will appear in "My Programs" with full access to all workouts.
Can I cancel or get a refund?
Digital products (ebooks, programs) are generally non-refundable once accessed. Contact us for physical product returns.
Do I need equipment?
It depends on the program. Some programs can be done at home with minimal equipment; others are gym-based. Check each program description.
How do I contact support?
Use the Contact form or email. We typically respond within 24–48 hours.